1. Acceptance of order shall be at our entire, sole and absolute discretion depending of various factors, namely availability of products etc.
  2. Delivery is subject to Customer’s address falling in the delivery area.
  3. We reserve the right to refuse or to accept or to cancel any order from any customer beyond the delivery area.
  4. We make best endeavours to deliver orders to customers as per delivery time slot selected by customers.
  5. Delivery day may vary from zero to two days based on the selection by customers.
  6. Delivery time not applicable on festivals namely, New years eve, Christmas and other festivals.
  7. Delivery time not applicable in view of any difficulty beyond our control which may be natural phenomenon, road condition or operational difficulties.
  8. It is customer’s responsibility to ensure that customer himself/herself is available at the delivery address, and he/she must pay full amount for order placed. If he/she fails to be present, we are entitled to charge full amount of order, the cost of delivery and any other charges.
  9. We reserve the right to reject delivery order or cancel the same once it is accepted :-
  • In case we are unable to contact the customer;
  • In case of non-receipt of payment;
  • If there is a trend of order cancellation;
  • If there is any trend of frivolous frequent complaint;
  • If the customer has provided wrong, inaccurate, incomplete or incorrect address.